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PIXMA / MAXIFY Products: Windows 10 / Windows 11 on ARM-Based Computers
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If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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If "Paper jam." Appears
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Solution ... Contact your local authorized Canon dealer or the Canon help line for assistance , if needed.
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Faxing Documents from Computers
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Solution Faxing (PC Fax) ... You can display the online help by clicking [ Help ] on the fax driver screen. ... 1. Click [ Help ].
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Faxing Documents from Computers
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Solution Faxing (PC Fax) ... You can display the online help by clicking [ Help ] on the printer driver screen. ... 1. Click [ Help ].
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Cleaning of imageCLASS Products
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For the purpose of helping to sanitize your Canon imageCLASS product, it is recommended that you clean parts touched with the hands such as control panels, covers and jam locations with isopropyl alcohol using the following precautions:
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Uninstalling Software
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Uninstalling SoftwareID : 8201623200 _ EN _ 1 Solution If you do not need the printer driver or fax driver, you can uninstall them with the following procedure.
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Placing Documents
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Placing DocumentsID : 8201623600 _ EN _ 1 Solution Placing Documents on the Platen Glass 1. Open the feeder.
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Paper Handling
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Paper Handling ID : 8201618700 _ EN _ 1 Solution Supported Paper Types Paper Size
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System Requirements
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System Requirements ID : 8201618500 _ EN _ 1 Solution System Requirements for the User Manual CD-ROM (e-Manual)
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Adjusting the Volume
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Adjusting the VolumeID : 8201623500 _ EN _ 1 Solution 1. Press [
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