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CMS-XML IMPORTANT: (New Jersey Center) Mail in instructions for Cinema products to the Lyndhurst service center.
IMPORTANT: (New Jersey Center) Mail in instructions for Cinema products to the Canon Factory Service Center .
CMS-XML IMPORTANT: (Costa Mesa Service Center) Mail in instructions for Cinema products to the Costa Mesa service center.
For Canon Cinema EOS customers wishing to mail their product in for service please use the following address. Canon Factory Service Center 123 Paularino Ave.
CMS-XML Using the internal extender on the EF 200-400mm f/4L IS USM Extender 1.4x
Internal Extender Switch * There are times when an error message will be displayed and shooting operation is prevented. If this occurs, please turn the camera OFF and then ON.
CMS-XML How Do I Request a Repair Online?
You can count on Canon's award-winning service and repair department to keep your gear in peak operating condition. Our expert factory-trained technicians provide regular maintenance and repairs.
CMS-XML How to fix (lock) the zoom ring on the EF-S18-200mm f/3.5-5.6 IS
How to fix (lock) the zoom ring
CMS-XML Canon Maintenance Service
Canon Maintenance Service will help ensure your Canon EOS Digital SLR camera and EF lenses maintain optimal condition and performance. Your equipment will be serviced by Canon Factory Trained Technicians, using state-of-the-art technology, to help ensure continued optimal image quality.
PDF Canon
Phone: Professional Broadcast Lens Repair Form Contact I nformation
CMS-XML How to Mount / Remove the lens Cap on the EF300mm f/2.8L IS II USM
Fitting the Lens Cap Reverse the lens hood, slip it over the lens, and tighten the lock knob to fix it in place Lift the hook and loop fastener, and fit the cap so that the lock knob rides up the slot in the cap.
CMS-XML Control Ring Click Modification for RF lenses and EF->RF Control Ring
Canon’s control ring’s modification service offers RF lenses and Control Ring Mount Adapter EF-EOS R owners the opportunity to remove/reapply the control ring's clicking sound. Why might this be needed.
CMS-XML Definition of Focus Hold
Focus Hold Description: Mechanism which allows picture taking by stopping the adjustment of auto focus temporarily while fixing the focus status of the photographic lens. Some mechanisms will fix the focus automatically whether the subject moves or not once the subject is caught in focus, while others will fix the focus, stopping forcibly the autofocus adjustment.
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