RapidPort communication device drivers (Windows NT 4.0/2000/XP/ Server 2003) ... Display help information ... The Windows NT 4.0/2000/XP/ Server 2003* Trouble Shooter checks whether Spooler service has started and if not, displays a dialog box. * Windows Server 2003 is only supported on the imageCLASS D800 series. ... To run Trouble Shooter for the printer on the network, the server and the client must run on the same operating system.
Network Printer Status Viewing the print status The status of a network printer can be viewed on the print server as well as the client. For job status to be displayed in the client's Status Window, the print server's Status Window must be running.