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Does this device support wireless? (imageCLASS/Faxphone)
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This device does not support wireless .
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Can this device print from a mobile device? (imageCLASS/Faxphone)
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This product is not able to print from mobile devices
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Clearing Paper Jams-ICMF 6500
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Do not force a jammed document or paper out of the machine. Contact Canon Customer Care Center for assistance if needed.
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Clearing Paper Jams Multi-Purpose Tray-ICMF 6500
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Clearing Paper Jams Multi-Purpose Tray Do not force a jammed document or paper out of the machine. Contact Canon Customer Care Center for assistance if needed.
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Error: Printer Not Responding / Off-line (Configure to Correct Port) - Windows
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If the printer doesn't respond to a print command or is off-line, the printer driver port may not be correctly configured. For example, if your printer is connected via USB but the port is configured to send print commands wirelessly, you would not be able to print. The steps below may help resolve the issue.
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Set the Page Size correctly in the application
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Setting the Page Size Correctly in an Application In the application you wish to print from, check for a 'Page Setup' option in the 'File' menu. Make sure that the defined page size in 'Page Setup' matches the printer's settings. If you are unable to locate 'Page Setup', consult the application's ' Help ' files or manual.
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Steam Is Emitted from the Printer Output Area (imageCLASS and Faxphone)
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To help paper avoid moisture or dryness, keep paper in its wrapper until it is ready to be used.
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Start Windows Print Spooler Service (Windows 7 / Vista/XP/2000)
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To resolve the error shown below , right-click Print Spooler service and then select Start. section, you may need to contact the hardware / software vendor for assistance in either disabling or removing the component. See example below.
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Canon Toner Cartridge Limited Warranty
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To obtain the shipping address of Canon U.S.A, Inc. or Canon Canada, Inc., please call the Canon U.S.A., Inc. Help Desk at 1-800-828-4040 or Canon Canada Technical Support at 1-800-OK-CANON. Shipping charges, if any, must be prepaid.
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Service Notice: Windows 10 Scanning for imageCLASS
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For assistance , please contact our award winning customer service below. Canon Customer Support Center Monday - Friday 8am to 8pm ET
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