Troubleshooting Steps If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
Change your printer settings If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
Scan With an Empty Ink Cartridge or Ink Tank In all PIXMA models other than G -series PIXMA models, you can disable the ink detection system with the empty ink cartridges or tanks installed by pressing the Stop button on the printer for at least five (5) seconds and then releasing it. In G-series PIXMA models, you can do so by pressing and then immediately releasing the Start
If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.