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Understand printing errors in OSX 10.12 Sierra
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Find solutions to printing errors specific to Macintosh OSX 10.12 Sierra including filter error and partial printing issues.
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Error occurred while files were being copied - MG2220
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Error: You Do Not Have Required Privileges to Access Folder - IJ Scan Utility - Windows
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resolve the required privileges error , refer to When attempting to scan, you may get an error message that looks similar those below.
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Install software updates if you use macOS Sierra (10.12)
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Possible issues A "filter error " is indicated and nothing prints . Printing stops partway through. Some portion of the printout is missing.
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Replacing a FINE Cartridge
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We recommend to use a new FINE cartridge in order to obtain optimum qualities. Even when printing with one ink only, print with leaving the empty FINE cartridge installed. If either of the color FINE cartridge or black FINE cartridge is not installed, an error occurs and the machine cannot print .
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How to replace the FINE cartridge(s)
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Replacing Procedure Even when printing with one ink only, print with leaving the empty FINE cartridge installed. If either of the color FINE cartridge or black FINE cartridge is not installed, an error occurs and the machine cannot print .
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Paper Jams - MG2220
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If the message about paper jam is displayed on the computer screen or an error code is displayed on the LED when you resume printing after removing all the jammed paper, a piece of paper may remain inside the machine. In this case, confirm that no piece of paper remains inside the machine.
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Cleaning the Encoder Film - MG2220
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Issue If vertical lines always appear on printouts or print always shifts from the correct position, or if Error P, 0, 2 occurs during printer operation, the Encoder Film inside the printer may be smeared. Follow the procedures below to check the film condition, and clean it when necessary.
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Printer Driver Currently in Use - PIXMA MX, MG, MP Series - Windows
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Cause If you get an error message like the one below, when trying to uninstall printer drivers, you may have a print job or other applications running.
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Printer is Offline (USB) - MG2220
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If this does not resolve the problem: Are you sending the print job to the correct printer? If the print job is sent to a printer that was disconnected from the computer, you may experience this error .
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