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Delete queued print jobs to resolve printing errors (Mac OS X)
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LCD error messages (MP500)
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TWAIN scan applications quit unexpectedly when launching or display an error message
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If TWAIN scan applications quit unexpectedly when launching or display an error message then quit, move third party data source files from the TWAIN Data Source folder*.
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Uninstall / reinstall the MP drivers for Windows 7 (MP models)
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If, after upgrading your computer's operating system from Windows Vista to Windows 7 and you receive an error message while printing, network printing or scanning is unsuccessful (built-in network capable printers only) or PC Faxing (MP530 and MP830 only) is unavailable, uninstall and reinstall the Canon MP drivers.
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Close the inner cover MP500 / MP800 / MP950
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Closing the inner cover to clear error messages .
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Reset Print Center then reinstall drivers (MP500 / MP800)
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It may be necessary to reset the Printing System. Uninstall then the drivers if error messages occur or if the device does not operate correctly.
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Printer Driver Currently in Use - PIXMA MX, MG, MP Series - Windows
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Learn how to troubleshoot the "Printer driver currently in use" error message .
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Insert one of each color ink tank MP500 / MP800 / MP800R
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When installing or replacing an ink tank, only one of the following ink tanks should be installed. If the ink tank is not installed correctly, an error message will display.
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MP Navigator system requirements (Windows/Macintosh)
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If MP Navigator cannot be installed, please confirm the computer meets the following requirements. Note: If an antivirus program is running while installing MP Navigator, error messages may appear and the software may not be installed. Operating Systems
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Remove AMD USB Audio Driver Filter if installed
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In the environment that AMD USB Audio Driver Filter is installed in Windows Vista (pre-installed in some commercially available PCs), the printing function is not enabled. Some customer may experience that the Push-scan function is not enabled. Please see below for assistance. Important: When trying to perform printing, the message "Collecting printer status." is displayed in the Status Monitor, then the error message "Print data cannot be sent because of the current printer status" follows.
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