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Delete queued print jobs to resolve printing errors (Windows)
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Resolving "Error 1 Incorrect Function"
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Attempting to print from a Windows XP computer with a firewall protection program installed, the following messages may appear. In McAfee Firewall user interface, click the link to allow the services (programs) access to the Internet. Dependent on what function was being performed prior to the error message (i.e. printing, scanning or PC Faxing), the services will be listed under Program Name. The following is a list of services that the firewall program must allow access.
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Is Easy-WebPrint compatible with my version of Internet Explorer?
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Easy-WebPrint is unavailable with Internet Explorer 7.0. Internet Explorer 7.0 includes many of the same printer functions as Easy-WebPrint. Therefore, Easy-WebPrint cannot be installed on a computer with Internet Explorer 7.0 installed. Also, after upgrading IE6.0 to IE7.0 on a PC with the latest Easy-WebPrint installed, Easy-WebPrint will not be available and an error message dialog will be displayed upon starting IE7.0 .
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Error : Printer Not Responding / Off-line (Configure to Correct Port) - Windows
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ERROR: 0x80070725 - Incompatible version of the RPC stub - Setup will now terminate
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The error 'Incompatible version of the RPC stub' is caused by an incompatible version of a DLL that was installed on the system, such as Oleaut32.dll, Olepro32.dll, Asycfilt.dll, Stdole2.tlb. For example, version 3.50 of Oleaut32.dll is installed and used only by Windows XP and so causes this error if it is installed on a machine running any other operating system. At the command prompt c :\WINDOWS, enter the following commands on separate lines as shown. Windows automatically restarts.
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Delete Print Jobs From the Queue - Windows XP or 2000
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Learn how to delete print jobs from the print queue to resolve printer errors in Windows XP and Windows 2000.
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Uninstall interfering software or disable background printing
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Close all background applications
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Software applications that are active during installation can cause errors , installation difficulties and even abort the installation. Close all running applications, including anti-virus programs, before installing Canon Software. You can also prevent these applications from starting through 'System Configuration Utility' (also referred to as 'msconfig') in Windows 98/Me, Windows XP and Windows Vista.
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Disconnect and reconnect power cord to reset the device
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If the device does not respond, or to clear an error , disconnect and then reconnect the power cord.
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Disable third-party software to avoid installation or printing conflicts
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Troubleshoot software installation issues Some software applications and active firewalls can cause errors , installation difficulties, or prevent services from starting. To address this issue, you can prevent the application services from starting by accessing Windows' System Configuration Utility (also referred to as 'Msconfig.exe').
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