> 'Printers and Faxes ... Wireless Help page ... Click on the model name of your printer and then click Get Wireless Help ... Open Print and Fax . ... Wireless Help page ... Click on the model name of your printer and then click Get Wireless Help
[BUSY/NO SIGNAL] will appear on the display (or #018 will appear on an Activity Report) for several reasons: The remote fax is not answering (disconnected, set to not answer automatically, memory is full, etc.). The fax number being dialed is incorrect. The fax number being dialed is busy.
This will occur if there are multiple lines and telephone jacks in the same location. Or if the telephone jack is wired for two lines. For example, line one is to be used for voice calls and line two is to receive faxes. Disconnect the fax machine from the telephone wall jack. Connect a known functioning single-line telephone directly to the telephone wall jack.