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Delete queued print jobs to resolve printing errors (Mac OS X)
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Fix a Cannot Communicate With The Printer Error - PIXMA MG, MP, MX Series
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Connect the USB interface cable properly to avoid communication errors
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Error: Bidirectional Support is Required for Your Printer – Windows
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TWAIN scan applications quit unexpectedly when launching or display an error message
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If TWAIN scan applications quit unexpectedly when launching or display an error message then quit, move third party data source files from the TWAIN Data Source folder*. web site. *If there is only the Canon Data Source (in the case of network-capable models, there will be 2 sources), then delete the file(s) following the steps below, then download and install the latest scanner driver from Drivers & Downloads at the Canon USA You can temporarily move the data source to another location such as the desktop or if the file is no longer in use move it to Trash
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Delete queued print jobs to resolve printing errors (Windows)
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If a print job is corrupt and does not print clearly, does not print at all or is preventing other queued jobs from printing, delete the queued job. From the 'Document' menu, select 'Cancel'. Repeat steps two and three to cancel another print job. If the print job cannot be cancelled or will not stop printing, shut down the computer, disconnect the printer cable and then restart the computer.
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Multifunction Printers (MFP) that support Movie Print / Video Frame Print
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Movie Print / Video Frame Print Models released in 2010 MP280, MP495 , MG5120, MG5220, MX340, MX350 MX870
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Ensure the printer driver is configured to the correct port
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Error messages will appear when attempting to print if the printer driver is not configured to the correct port.Click on your model for instructions to set the printer driver to the correct port. MG8220 MP495 / MP499 MP560
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Which multifunction printer models support Printing to Windows shared function
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Refer to the list of models and CUPS Printer Driver versions that support Printing to Windows Shared function. MX360 MX410 MX420 MX882 MG2120 MG3120 MG3122 MG4120 MG5320 MG6220 MG8220 2010 Models MX340 MX350 MX870 MP280 MP495 MP499 MG5120 MG6120 MG8120 MG8120B 2009 Models MX320 MX330 MX860 MP250 MP270 MP490 MP560 MP640 MP640R MP990 2008 Models
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Confirm the correct network name is selected
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MG8220 MP495 / MP499 MP495 / MP499
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