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Check the Ink Status From a Mac
... Select Print & Fax ... you require additional help , please create ... Or if you still need help , visit our Canon Community by clicking the button below to get answers: _____________________________________________________________________ ...
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Wireless Setup Help - PIXMA TS9120
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ScanGear Advanced Mode - Setting Threshold (Windows)
Adjusting Threshold If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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How to Disable IPv6 - TS9120
If you experience a 6901 or 6910 error on your printer, disabling IPv6 may help resolve the error.
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Aligning the Print Head from a Mac - TS5120 / TS6120 / TS8120 / TS9120
If printed text is not straight, aligning the print head may help to resolve this issue.
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Basic Steps for Restoring Network Communication with Your Printer
Here are some basic steps to walk through restoring network communication with your printer. This may help if you receive messages such as Printer is Offline
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Port Exceptions - Security & firewall settings (port exceptions) which enable your computer to communicate with your printer
Learn which ports and programs are necessary for your computer and printer to communicate with each other. Making sure that they're not blocked by security or firewall programs will help enable your printing and scanning to work correctly.
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Wireless Setup Links - Canon Printers
Before Starting Please note that the models listed here are U.S. models. If you are outside of the U.S. and need assistance in setting up your printer to work on a wireless network, please visit the
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Where is the Paper Output Tray? - TS8020 / TS8120 / TS9020 / TS9120
If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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Printer Shows a B200 or Related Error (Models with Individual Ink Tanks)
Unplug the printer's power cord. If your printer supports faxing and you disconnect the power plug, all the faxes stored in the machine's memory will be erased. Unfortunately, service is required.
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