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Support Code 5B00 is displayed - G5020
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Support Code 5B01 is displayed - G6020
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Support Code B20B Appears - G2260 / G3260
Your printer has experienced an error that requires a repair.
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Support Code 7500 / 7600 / 7700 / 7800 / B20B Appears - G3270
Cause A print head error has occurred.
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Support Code 1309 Appears (Incompatible Paper Size for Auto Duplex Printing) - G7020
What to Do The paper sizes suitable for auto duplex printing are A4, Letter, A5, and B 5. Press the printer 's Stop
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Support Code 1310 Appears (Paper Size May Not Be Compatible With Automatic Duplex Printing) - G7020
What to Do The paper sizes suitable for auto duplex printing are A4, Letter, A5, and B 5. Make sure that the paper size loaded in the printer and the paper size settings for printing are appropriate.
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Support Code 4104 Appears - G7020
What to Do button to cancel printing. Specify the paper size setting to A4, Letter, A5, or B 5 and specify the media type setting to Plain Paper Then retry printing.
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Support Code 1470 Appears - G620
What to Do Next, push the joint buttons ( B ) firmly to the end. Close the scanning unit / cover
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