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CMS-XML How to Disable IPv6 - G620
If your PIXMA G620 is connected to your wireless network but does not have an IPv4 address, disabling IPv6 may help resolve this problem.
CMS-XML Cleaning the Paper Feed Rollers - G620
Learn how to feed the paper feed rollers of the PIXMA G620 from its operation panel. If paper is not properly feeding into the printer, a roller cleaning may help resolve the problem.
CMS-XML Cleaning the Encoder (Timing) Strip - G620
This article explains how to clean the encoder (timing) strip for the PIXMA G620. This may help resolve misaligned printing if a print head alignment does not resolve the problem.
CMS-XML Printing the Nozzle Check Pattern from a Mac - G620
Learn how to print the nozzle check pattern from the PIXMA G620 using a Mac. If you're experiencing poor print quality (banded / streaked prints, incorrect colors, blank pages), a nozzle check pattern will help you determine if any print head nozzles are clogged.
CMS-XML Cleaning the Paper Feed Rollers from a Windows PC - G620
Learn how to clean the paper feed rollers of the PIXMA G620 from a Windows PC. If the printer isn't properly feeding paper, a roller cleaning may help resolve the problem.
CMS-XML Deeply Cleaning the Print Head from the Operation Panel - G620
Learn how to deeply clean the print head of the PIXMA G620 from the operation panel. If standard print head cleanings don't help resolve print quality problems (banded / streaked prints, incorrect colors, blank pages), a deep print head cleaning may help resolve the problem.
CMS-XML Support Code 1723 Appears - G620
What to Do If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
CMS-XML Wireless Setup Links - Canon Printers
Before Starting Please note that the models listed here are U.S. models. If you are outside of the U.S. and need assistance in setting up your printer to work on a wireless network, please visit the