In Print Studio Pro for Mac OS X , when installing the plug-in of Print Studio Pro to Photoshop CC2015.5.1, the error message below may be displayed and plug-in installation fails.
The Device Management Console (DMC) provides status for up to 50 imagePROGRAF PRO, TX, and TM series printers. DMC reports information such as remaining ink and paper levels and error codes across multiple networked printers providing system administrators with one central location from which multiple networked printers can be managed.
When you use the printer driver for OS X EI Capitan (10.11) with macOS Sierra (10.12), you may encounter the following problems: - When you attempt to print, the "filter error " will be indicated and no printing can be performed. - Printing stops midway.
If you get a call where the customer is having issues or getting errors when trying to load the printer from the second roll unit please check to make sure the printer is not set to the Take-up Mode as noted in the pictures below. Make sure you check both the RU unit and the display panel on the printer.
