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When clicking the [Add] button, an error message may be displayed.
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Before removing the used print head, be sure to update the printer's firmware version with the included CD-ROM.
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Before removing the used print head, be sure to update the printer's firmware version with the included CD-ROM. An error message will be displayed on the printer's display when the new print head is installed without updating the version. In this case, re-install the used print head and update the firmware version.
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How to perform offline license authentication for PosterArtist.
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Creating Request Data If you enter an incorrect License Access Number, an error message will appear on the screen. Click the [Back
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How to load the license file for PosterArtist offline authentication.
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Loading the License File If the license file cannot be loaded, an error message will appear on the screen. Click the [Back
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Unable to print using Adobe Acrobat X Reader
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If you are having difficulty printing using Adobe Acrobat X Reader, please follow these steps to correct the problem.
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Reinstall the driver properly.
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During installation of the printer driver on Mac OS 10.5, an error occurred. Here are a couple of possible examples:
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Manually set color matching for the scanner driver.
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If you are using one of the models below as a scanner and the QuickCopy feature of PosterArtist, the following error might occur: Affected models:
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Cannot print from IE9 ( Internet Explorer 9 )
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When printing from Windows Internet Explorer 9, a dialog ("script error " or "message from Web page") might appear and cannot print. For such case, access to the URL below and perform what is described there to address the problem.
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Check that upper cover is closed
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If upper cover is fully closed and error persists, call for service.
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Check that covers are closed
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Verify that all covers are properly closed. Power down printer, and restart, if error persists call for service
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