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Serial Number Location - BJC-50 / BJC-55
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The serial number is a combination of 3 or 4 letters followed by 5 numbers.For example: ABC12345 or ABCD12345Please see the illustration below for help locating the serial number.
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Installing the IS Scan software
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Installing the IS Scan Software 3. Click the 'Manuals, Supplies, and Help ' button. You' ll see this screen:
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Error: Printer Not Responding / Off-line (Configure to Correct Port) - Windows
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If the printer doesn't respond to a print command or is off-line, the printer driver port may not be correctly configured. For example, if your printer is connected via USB but the port is configured to send print commands wirelessly, you would not be able to print. The steps below may help resolve the issue.
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Clean the print head BJC-1000
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Follow these steps to perform a print head cleaning with any of the BJC-1000 series printers: Perform a self-test to see if the cleanings helped .
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Install Windows NT drivers for the BJC-5000 series printer
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How to install Windows NT drivers for the BJC-5000 series printer. 5.0 Accessing the Printer Properties Dialog Box 6.0 Accessing Help Information 7.0 Hints for Color Printing
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Clean the print head BJC-2100 Series
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Follow these steps to perform a print head cleaning with any of the BJC-2100 series printers: Perform a self-test to see if the cleanings helped .
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Verify connections and IS Scan installation
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One or more of the following should resolve the issue you are experiencing: For parallel users, make sure your parallel port mode is set for ECP in your computer's BIOS. You may need to contact your computer manufacturer's technical support for assistance .
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Ordering parts for your product
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Ordering Replacement Parts The hours of operation are 9:00 A.M. to 8:00 P.M. EST from Monday to Friday. When calling, speak the term "order parts" when the speech routing system asks the reason for your call. You will immediately be routed to the Parts Desk for assistance .
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Use Background Printing (Windows)
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Use Background Printing (Windows) , and also add new backgrounds. For details, click Help
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Use Stamp Printing (Windows)
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Use Stamp Printing (Windows) dialog box. You can change font type, style, size, placement, etc., also add new stamps. For details, click Help
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