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Delete queued print jobs to resolve printing errors (Mac OS X)
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The Message "A Printer Error Has Occurred" Appears When Trying to Print (Windows)
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A Printer Error Has Occurred appears when trying to print, check the printer itself to see if an error code is displayed on the LCD or if the Alarm and / or Power
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Connect the USB interface cable properly to avoid communication errors
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Error: Bidirectional Support is Required for Your Printer – Windows
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Unable to Start Canon Quick Menu
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This article explains what to do if you receive the error message Canon Quick Menu has stopped working when attempting to start the Quick Menu.
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Remove AMD USB Audio Driver Filter if installed
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In the environment that AMD USB Audio Driver Filter is installed in Windows Vista (pre-installed in some commercially available PCs), the printing function is not enabled. Some customer may experience that the Push-scan function is not enabled. Please see below for assistance. Important: When trying to perform printing, the message "Collecting printer status." is displayed in the Status Monitor, then the error message "Print data cannot be sent because of the current printer status" follows.
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Check the Ink Status - Windows
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You can confirm the status of each ink tank on the printer status monitor (Windows). An error message may appear while printing. Confirm the message and take an appropriate action.
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Delete Print Jobs From the Queue - Windows XP or 2000
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Learn how to delete print jobs from the print queue to resolve printer errors in Windows XP and Windows 2000.
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Use the Printer's Status Monitor to Track Print Jobs - Windows
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If you display the Status Monitor, you can track the progress of print jobs, see errors when they occur, find out if ink is running low, and learn how to fix problems.
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Close all background applications
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Software applications that are active during installation can cause errors , installation difficulties and even abort the installation. Close all running applications, including anti-virus programs, before installing Canon Software. You can also prevent these applications from starting through 'System Configuration Utility' (also referred to as 'msconfig') in Windows 98/Me, Windows XP and Windows Vista.
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