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Delete queued print jobs to resolve printing errors (Mac OS X)

Error: Bidirectional Support is Required for Your Printer – Windows

Remove AMD USB Audio Driver Filter if installed

In the environment that AMD USB Audio Driver Filter is installed in Windows Vista (pre-installed in some commercially available PCs), the printing function is not enabled. Some customer may experience that the Push-scan function is not enabled. Please see below for assistance. Important: When trying to perform printing, the message "Collecting printer status." is displayed in the Status Monitor, then the error message "Print data cannot be sent because of the current printer status" follows.

Check the Ink Status - Windows

You can confirm the status of each ink tank on the printer status monitor (Windows). An error message may appear while printing. Confirm the message and take an appropriate action.

Close all background applications

Software applications that are active during installation can cause errors , installation difficulties and even abort the installation. Close all running applications, including anti-virus programs, before installing Canon Software. You can also prevent these applications from starting through 'System Configuration Utility' (also referred to as 'msconfig') in Windows 98/Me, Windows XP and Windows Vista.