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Types of Cables and Their Connectors
Power Cable If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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Notes on Printing from a VPN
Each VPN is different. You may need to contact your network administrator for help .
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The Message "A Printer Error Has Occurred" Appears When Trying to Print (Windows)
restarting the Print Spooler may help to resolve the problem. Follow these steps to restart it.
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Understand printing errors in OSX 10.12 Sierra
Alternative steps If you prefer not to update your computer to macOS 10.12.1 or later, the following steps may help .
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Windows 10 Error 0x000007d1 (Specified Driver is Invalid) and Similar Errors
If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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Inkjet Printer and Scanner Models Compatible with macOS 12 Monterey
The models listed below are compatible with macOS 12 Monterey. If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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Print a Test Page for Your Printer - Windows
Windows 11 Canon Account If your product issue isn't resolved after following the steps above, or if you require additional help , please create or log in to your to see your additional options.
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Alexa Print FAQs
Connecting your printer to Alexa To connect with Alexa, your printer must have its power turned on and must be connected to the same wireless network as Alexa. Your printer must also have IPP and MDMS settings turned on. If you still are unable to connect to Alexa, your printer is not compatible with Alexa at this time. To contact customer service for further assistance , please call 1 (888)-280-4331.
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Resolve USB Connection Issues in Windows 11 - PIXMA / MAXIFY / PIXMA / iPF PRO / CanoScan
Scanner Driver If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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