Solution If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
Before you begin AirPrint works with Wi-Fi ® or wired network connections. AirPrint is not supported if an iOS device is connected to the USB port of an AirPort base station or Time Capsule, or to a computer via Bluetooth.
Before you begin AirPrint works with Wi-Fi ® or wired network connections. AirPrint is not supported if the iPad is connected to the USB port of an AirPort base station or Time Capsule, or to a computer via Bluetooth.
Here are some basic steps to walk through restoring network communication with your printer. This may help if you receive messages such as Printer is Offline
Before you begin A Wireless Network Settings printout will provide information about your printer's wireless connection. This page will tell you many things, including if your printer is connected to your network, the printer's IP Address, signal stregth, and network name.