Summary If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, service is required.
If your model has no LCD monitor/If you are using TR4500 series or PRO-1000 series -> Register with this service ... You will get an error if the e-mail address you enter contains a character that cannot be used. ... -> Delete from this service ... There will be no error display even if you could not receive the e-mail because of the spam filter setting or if you entered an incorrect e-mail address.
Note When the ink has run out during printing the nozzle check pattern, the error message will appear on the LCD. What you will need: a sheet of A4 or Letter-sized plain paper