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Windows 11 scanner USB connection issue
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It is recommended to update your operating system to Windows 11 Update 22H2, as the OS operating specifications have been modified A. Restart the WIA service each time the error occurs. Please take the following measures to connect the scanner again:
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Disable third-party software to avoid installation or printing conflicts
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Troubleshoot software installation issues Some software applications and active firewalls can cause errors , installation difficulties, or prevent services from starting. To address this issue, you can prevent the application services from starting by accessing Windows' System Configuration Utility (also referred to as 'Msconfig.exe').
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Cannot Create Output File When Installing Canon Software - Windows
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Fix the "Cannot create output file" error if it appears when installing Canon software using a Windows PC.
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Move non-Canon TWAIN files from TWAIN_32 folder
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Software applications that are active during installation can cause errors , installation difficulties, abort the installation or prevent services from starting. You can prevent the application's services from starting through 'System Configuration Utility' (also referred to as 'msconfig').
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DR Scanner driver not found / TWAIN Error
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files were removed from the computer's cache. To fix this, you will need to replace these .INI files by reinstalling the driver. It is also possible that the re-installation of the driver will fail.If it does, follow these steps.
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ScanGear (Scanner Driver) Error Messages - LiDE 300
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Restart the computer, then reconnect your scanner If the same error message still appears, service is required.
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ERROR: Device cannot be Locked.
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Double-click on the "DR Scanner" folder. Double-click on the "Registry Repair " folder. Double-click on "RepairReg.exe" to open the application.
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Clean the scanning glass and rollers.
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Scratches on the sensor glass may cause marks on the images and could cause feeding errors . If there are scratches on the sensor glass, your scanner will require service by your local authorized Canon dealer or service representative.
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Clean the scanning glass and rollers. (2010/2510)
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Scratches on the sensor glass may cause marks on the images, as well as feeding errors . ... Lift up the roller fixing lever ... Slide the roller fixing lever to the right to lock the roller into the hole on the left of the feeding roller. ... Lift up the roller fixing lever ... Slide the roller fixing lever to the left to lock the roller into the hole on the left side of the retard roller.
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Clearing a Paper Jam (DR-M160)
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When paper jams and double feeds are detected during scanning, the following error codes are displayed in the scanner's display panel and scanning is interrupted. ... This allows you to continue scanning from the document that caused the paper jam after the paper jam is fixed .
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