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Error Codes for the DR-G2090, G2110, and G2140 scanners
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Error [P***] Paper jammed in scanner Error [ C ***] Scanner cover is open Error [J***] Paper feed error detected Error [J***] A document was skewed Error [D***] A double paper-feed has occured Error [J*** ] Staple was detected Error [J***] Dust was detected Error [U***] The count does not match Error [E***] Scanner hardware problem
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Clearing Paper Jams, Skewed Documents, Stapled Documents, and Feed Errors - DR-M1060 / DR-M1060 II
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Raise the OPEN lever, and open the upper unit. The " C " error code appears in the operating panel when the upper unit is open. Remove the jammed document.
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Error "Cannot load driver" when using the DR-C225W
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If you are connected via USB and receive this message, make sure the Wireless button on the back of the scanner is set to "OFF". By default, it is set to "ON" and you will receive this error message if trying to use the scanner via USB.
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Common Problems and Solutions (DR-C130)
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Common Problems and Solutions If an error message appears due to insufficient memory while scanning is in progress, exit the application, change the scanning conditions (e.g. reduce the resolution or page size) and then try scanning again. In addition, the amount of memory used can be contained by turning off [Moire Reduction] and [Please change prevent bleed through and remove] if they are set to on.
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Error "Scanner not found" when using CaptureOnTouch
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Restore the registry Double click on "RepairReg.exe", which is stored in " C :\Program Files (x86)\Canon Electronics\CaptureOnTouch\Tools". "Restoration Tool for Scanner Registry" launches. Click the [START] button.
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DR Scanner driver not found / TWAIN Error
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The first thing that needs to be done is the temp folder needs to be cleared (if possible). Navigate to this location: C :\Users\Your Name\AppData\Local\Temp and delete what you can from this folder.
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Error: "A double paper-feed has occurred. Please check the document and the scanned image on the display and scan the document again."
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http://www.usa.canon.com/cusa/office/products/hardware/scanners/high_speed_document_scanners/imageformula_dr_ c 125_document_scanner#DriversAndSoftware
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ERROR: Device cannot be Locked.
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Unzip the downloaded file. Open Windows Explorer and browse to your " C :" drive. Double-click on the "DR Scanner" folder.
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Error: You Do Not Have Required Privileges to Access Folder - IJ Scan Utility - Windows
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Allow the scan utility to work through Windows Defender next to Add an allowed app In the window that appears, navigate to C :\Program Files (x86)\Canon\IJ Scan Utility and double click SCANUTILITY.exe
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Clean the scanning glass and rollers. (3010C)
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Do not place excessive force on the rollers when removing or reinstalling the rollers. Deformation of the rollers may cause feed errors .
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