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Once the firmware has been updated, create a new administrator password.
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If, for some reason, the administrator password has been forgotton, then the only way to resolve it is to update the firmware in the scanner. Once the firmware has been updated, create a new administrator password.
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The date on my scanner is off by one day - DR-S250N
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It is possible that the scanner did not recognize the recent extra day in February (Leap Year) and now the scanner is off by one day. While we are in the process of updating the firmware to correct this, you can correct the issue now on the scanner by following the steps below.
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Unable to scan with the DR-C225W / C225W II on macOS 11 (Big Sur) using Wi-Fi
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https://www.usa.canon.com/internet/portal/us/home/support/details/scanners/document-scanner/imageformula-dr-c225w-ii/imageformula-dr-c225w-ii-office-document-scanner?subtab=downloads-firmware Once the firmware has been updated , you will need to download and install the latest versions of the following files: - TWAIN Driver
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DR-G2xxx series scanner fails to detect double feed.
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To resolve this issue, please update to the latest firmware .
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Feed tray position does not change when set on the DR-G2xxx series scanner.
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To resolve this issue, please update to the latest firmware .
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Download the latest firmware from the website and update the scanner.
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To make sure your scanner's firmware is up-to-date, download the latest firmware from the website and update the scanner.
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After updating the firmware, when using the GUI (web remote user interface), I get the message "Incorrect password"
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If you have updated the scanner to the latest version of the firmware (v. 1.32 or later), a preset password for the web remote user interface is set on the scanner. To reset this password, follow the steps below.
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macOS 11 (Big Sur) support for imageFORMULA scanners
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It is important to note that all 4 of the following softwares must be updated in order to enable WiFi on macOS 11: ... - Firmware
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Acquire and Install the OmniPage SE Update
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If the URL changes, search the Knowledge Base for Tech Note # 5673. The link above will lead you to Information on Installing the Canon OmniPage SE 4 update for Microsoft Vista. The information provided is seen below.
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Is my product supported in the latest version of Mac OS X?
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Products not listed may not be supported by Mac OS X, or will be supported in the future. Canon will continue to update this page with the most up-to-date information regarding software and drivers for our products. Please check back regularly.
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