, refer to Troubleshoot a "required privileges error" with the IJ Scan Utility from a Windows computer. When attempting to scan, you may get an error message that looks similar those below.
Troubleshoot software installation issues Some software applications and active firewalls can cause errors , installation difficulties, or prevent services from starting. To address this issue, you can prevent the application services from starting by accessing Windows' System Configuration Utility (also referred to as 'Msconfig.exe').