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CMS-XML Clean the scanning glass and rollers.
Clean the glass and rollers. If lines still appear on the image even after cleaning the scanning glass and rollers, the scanning glass inside the scanner may be scratched and the scanner may require service .
CMS-XML Scanner is not recognized properly by Windows or imageFORMULA Utility.
Investigate whether or not this issue is occurring with your PC. If the issue does occur, the utility will repair the issue. NOTE: If you do not see the "Restoration Tool for Windows Registry" under your scanner's model page, please go to a current model's page (i.e. DR-C225WII) to download it.