Ask a Question
FiltersClear
CMS-CATEGORY_REF
CANON (1)
PRODUCTS (1)
SCANNERS (1)
DOCUMENT_SCANNER (1)
Content Source
Articles (1)
Products
imageFORMULA DR-C225W II Office Document Scanner (1)
 
 
Search Results
CMS-XML Getting error " Cannot load driver " when scanning on macOS with imageFORUMLA scanner.
If you are still getting the "Cannot load driver" error , please try moving the USB cable, on the computer, to a different port and try again.
CMS-XML Error "Cannot load driver" when using the DR-C225W
If you are connected via USB and receive this message, make sure the Wireless button on the back of the scanner is set to "OFF". By default, it is set to "ON" and you will receive this error message if trying to use the scanner via USB .
CMS-XML Unable to scan with the DR-C225W / C225W II on macOS 11 (Big Sur) using Wi-Fi
https://www.usa.canon.com/internet/portal/us/home/support/details/scanners/ document-scanner / imageformula - dr -c225w-ii/ imageformula - dr -c225w-ii-office- document-scanner ?subtab=downloads-firmware Once the firmware has been updated, you will need to download and install the latest versions of the following files: - TWAIN Driver
CMS-XML Unable to scan using CaptureOnTouch on macOS 10.15 (or later) using USB-C adapter.
CMS-XML ERROR: Device cannot be Locked.
Turn off the scanner and shut down the computer. Disconnect and reconnect the USB cable from the scanner and computer. Turn the computer back on.
CMS-XML Error message ""CaptureOnTouch (model name)" is not optimized for your Mac." appears when launching CoT on Mac OS 10.13.4 (or later)