If you are experiencing difficulties using the DR-C225W or DR-C225W II wireless (via Wi-Fi ) on macOS 11 (Big Sur), please follow the steps listed below.
One of the features of CaptureOnTouch Pro is the ability to do batch separation using barcodes. NOTE: If you have more than one barcode on the document, you will need to specify the area where CaptureOnTouch will look for the barcode you wish to use for separation.
If you are connected via USB and receive this message, make sure the Wireless button on the back of the scanner is set to "OFF". By default, it is set to "ON" and you will receive this error message if trying to use the scanner via USB.
Did you ever have to scan specific documents using specific settings and wished you could just click on one button to begin scanning using those specific settings? Follow the steps below to create a scanning shortcut using CaptureOnTouch Pro v4.