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Disconnect and reconnect the USB cable to ensure a secure connection
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Removing the Protective Sheet for film scanning (5600F)
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Removing the Protective Sheet for film scanning (5600F) To remove the protective sheet from the document stage cover, push down the lever two levers at the top of the protect sheet (1) and pull outward (2) to detach it.
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Types of Cables and Their Connectors
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Power Cable If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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You Don't Have Required Privileges to Access the Folder - IJ Scan Utility - Windows 10 1903 or Later
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Solution The steps below will help you to resolve the issue.
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Preparing to scan film using the Film Guide (5600F / 9000F)
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Preparing to Scan Film (5600F) Store the protective sheet in a safe place so that it will not get bent or broken. Always put the protective sheet back when you are not scanning film to protect the light source in the document cover.
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Printing Photos Using MP Navigator EX (LiDE 700F)
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Printing Photos Using MP Navigator EX Easy-PhotoPrint EX starts. For details, refer to the help file of Easy-PhotoPrint EX.
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Ordering parts for your product
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Ordering Replacement Parts The hours of operation are 9:00 A.M. to 8:00 P.M. EST from Monday to Friday. When calling, speak the term "order parts" when the speech routing system asks the reason for your call. You will immediately be routed to the Parts Desk for assistance .
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Error: You Do Not Have Required Privileges to Access Folder - IJ Scan Utility - Windows
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Turn off the Windows Defender controlled folder access in Windows 10 and select Open Windows Defender Security Center Select Virus & threat protection Select Virus & threat protection settings
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Using MP Navigator EX to Create/edit PDF Files (5600F, LiDE 100, LiDE 200)
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Using MP Navigator EX to Create/edit PDF Files (5600F, LiDE 100, LiDE 200) Windows: If a password- protected PDF file is selected, you will be prompted to enter the password. Add/delete pages as required.
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Creating/Editing PDF files Using MP Navigator EX (LiDE 700F)
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Creating/Editing PDF files Using MP Navigator EX reference: If a password- protected PDF file is selected, you will be prompted to enter the password. Add/delete pages as required.
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