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Scanning Film - CanoScan 9000F Mark II
Scanning Film ID : 8201717300 _ EN _ 1 Solution Your scanner supports 35 mm negative and positive film strips (standard state of developed film, with six frames in each strip) as well as 35 mm mounted positive slides (one frame per mounted slide).
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Scanning Film in Advanced Mode
Scanning Film in Advanced Mode ID : 8201717400 _ EN _ 1 Solution Use the Advanced Mode tab to specify the color mode, output resolution, image brightness, color tone, etc. when scanning.
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Notes when Windows 8 is upgraded to Windows 8.1 (Windows 8.1)
Notes when Windows 8 is upgraded to Windows 8.1 (Windows 8.1) ID : 8201967700 _ EN _ 1 Solution [ Phenomenon ]
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"A required file may have been deleted or damaged" is displayed when trying to start My Image Garden or Quick Menu (Windows)_1
"A required file may have been deleted or damaged" is displayed when trying to start My Image Garden or Quick Menu (Windows) ID : 8201971900 _ EN _ 2 Solution [[ Phenomenon ]]
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Scanning Multiple Items at One Time - IJ Scan Utility
Scanning Multiple Items at One Time Photos that have a whitish background Items printed on white paper, hand-written documents, business cards , etc. Thin items
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You Don't Have Required Privileges to Access the Folder - IJ Scan Utility - Windows 10 1903 or Later
Solution The steps below will help you to resolve the issue.
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To our customer using macOS Sierra
Scanning from the button on the machine is no longer available. You still can continue to scan by using the software from your computer. ID : 8203383500_EN_1
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"You do not have permission to open the application “Canon IJScanner###"" After Installing the ICA Driver on macOS 11.5 (PIXMA / MAXIFY / CanoScan)
Troubleshooting Steps If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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The restriction on the scanner driver (OS X El Capitan (v10.11))
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