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Paying for Support - PIXMA / MAXIFY / CanoScan
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If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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"You do not have permission to open the application “Canon IJScanner###"" After Installing the ICA Driver on macOS 11.5 (PIXMA / MAXIFY / CanoScan)
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Troubleshooting Steps If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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Resolve USB Connection Issues in Windows 11 - PIXMA / MAXIFY / PIXMA / iPF PRO / CanoScan
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Scanner Driver If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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Inkjet Printer and Scanner Models Compatible with macOS 10.13
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Multifunction Printers MAXIFY PIXMA iX
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Document types not automatically detected using Auto Mode in MP Navigator EX (LiDE 110, LiDE 210)
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Document types not automatically detected using Auto Mode in MP Navigator EX (LiDE 110, LiDE 210) Document types supported by Auto Mode are photos, postcards, business cards , magazines, newspapers, text documents and BD/DVD/CD. The following types of documents cannot be scanned correctly with Auto Mode
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Items You Can Place & How to Place Items
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Items You Can Place & How to Place Items Document, magazine, or newspaper Printed photo, postcard, business card , or disc (BD/DVD/CD, etc.) Size (width x height)
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Scanning Multiple Items at One Time
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Photos that have a whitish background Items printed on white paper, hand-written documents, business cards , etc. Thin items
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ScanGear Starter EX - Scanning with Basic Mode (macOS) - LiDE 120 / LiDE 220
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Scanning in Basic Mode Photos that have a whitish background Documents printed on white paper, hand-written text, business cards , etc. Thin documents
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You Don't Have Required Privileges to Access the Folder - IJ Scan Utility - Windows 10 1903 or Later
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Solution The steps below will help you to resolve the issue.
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ScanGear Starter EX - Scanning Multiple Documents at One Time with ScanGear (macOS) - LiDE 120 / LiDE 220
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Scanning Multiple Documents at One Time with ScanGear Photos that have a whitish background Documents printed on white paper, hand-written text, business cards , etc. Thin documents
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