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Unlock the Scanning Unit on LiDE 110, LiDE 120, ...
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Learn how to unlock the scanning unit or manage error messages on the LiDE 110, LiDE 120, LiDE 210 and LiDE 220 scanners.
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MP Navigator EX Crashes After Updating to macOS 10.13 0r later
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If you experience the MP Navigator EX Quit Unexpectedly error , or the program does not start or other errors in macOS follow the steps below. Delete MP Navigator EX from Applications
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Cannot Create Output File When Installing Canon Software - Windows
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Fix the "Cannot create output file" error if it appears when installing Canon software using a Windows PC.
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Notes when Windows 8 is upgraded to Windows 8.1 (Windows 8.1)
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Notes when Windows 8 is upgraded to Windows 8.1 (Windows 8.1) ID : 8201967700 _ EN _ 1 Solution [ Phenomenon ]
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"A required file may have been deleted or damaged" is displayed when trying to start My Image Garden or Quick Menu (Windows)_1
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"A required file may have been deleted or damaged" is displayed when trying to start My Image Garden or Quick Menu (Windows) ID : 8201971900 _ EN _ 2 Solution [[ Phenomenon ]]
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Document types not automatically detected using Auto Mode in MP Navigator EX (LiDE 110, LiDE 210)
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Document types not automatically detected using Auto Mode in MP Navigator EX (LiDE 110, LiDE 210) Document types supported by Auto Mode are photos, postcards, business cards , magazines, newspapers, text documents and BD/DVD/CD. The following types of documents cannot be scanned correctly with Auto Mode
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Delete file found in Network Shortcuts folder for "(Program) stopped working" and similar messages
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My Web Sites on MSN If file (or icon) My Web Sites on MSN is found in the folder listed below, delete it.* Error examples include " MP Navigator has stopped working", "Solution Menu has stopped working", etc.
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To our customer using macOS Sierra
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Scanning from the button on the machine is no longer available. You still can continue to scan by using the software from your computer. ID : 8203383500_EN_1
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Positioning documents to be scanned (LiDE 110, LiDE 210)
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Properly Placing Documents to be Scanned When Scanning Photos, Business Cards or BD/CD/DVD
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The restriction on the scanner driver (OS X El Capitan (v10.11))
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