To ensure reliable operation and data integrity the VIXIA HF and HG series camcorders cannot be powered off while they are actively connected to a computer. To turn the camcorder off please use the proper safe device removal procedures for your computers operating system and then disconnect the USB cable. Once the cable has been removed the camera will then be able to be powered off.
Battery Pack Handling Precautions Do not expose the battery pack to temperature higher than 140o F ( 60 o C). Do not leave it near a heater or inside a car in hot weather.
The Pixela website offers updates for many versions of the Pixela software bundled with Canon FS and VIXIA series camcorders. Please check the below listed website to see if any updates are available for your version.