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Clean and Sanitize Your Camera Equipment
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Cleaning of Camera, Lens and Video Products For the purpose of helping to sanitize your Canon Camera, Lens and Video products, it is recommended that you clean parts touched with the hands such as camera grips, dials and lens exteriors.
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Setting the white balance on the FS20, FS21, FS22, and FS200 camcorders
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The white balance function helps you to accurately reproduce colors under different lighting conditions so that white objects will always look truly white in your recordings. NOTE
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Where do I download all software associated with my camera?
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to find the download section for your model or view the video below. If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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Secure Digital (SD) card compatiblity information
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SD / SDHC Card Compatibility Information. Canon camera and camcorder models have been designed to be fully compatible with memory cards that adhere to their respective card standards. Below is a chart reflecting the standards supported by our current models. To ensure card compatibility with your camera or camcorder model, please contact the memory card manufacturer for further information and assistance in determining card compatibility.
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How do i get parts for my camcorder?
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Items purchased directly from the Parts Ordering Center are not returnable, and there is a chance that they will not correct your issue. Spare parts sold through the Parts Ordering Center do not come with installation or setup instructions. We ask that you allow us to troubleshoot your unit first in order to help diagnose the cause of the issue you are having.
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Working with files saved in HEVC format.
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Preparation for Working with Files Saved in HEVC Format (Display and Saving) To work with files in the above format shot on an EOS-1D X Mark III, it is necessary to enable HEVC codec. Select the images in the main window, and in the [ Help ] menu, select [Activate HEVC codec], and follow the displayed instructions to enable it.
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Canon - How to use your camera or camcorder as a webcam v6b
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If you happen to have an EOS camera, there is a good chance that you have a feature called “Highlight Tone Priority” built into it. This feature is usually intended to bring out details of a very white object, such as the beading of a white wedding dress. Turning it on while video conferencing or livestreaming could help when your overall scene is too bright.
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