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Countries and Regions Permitting Wireless Communication Function Use
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Try another memory card in the camera and other troubleshooting steps.
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On Camera LCD screen displays No Memory Card, Memory Card Error, Unrecognized File Format, Incompatible JPEG, or "?" marks for images when card is inserted in the camera or while attempting to Playback images.
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How to Access the Windows 10 Device Manager
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button, or hold the Windows key on the keyboard and press X Click Device Manager
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Clean and Sanitize Your Camera Equipment
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Cleaning of Camera, Lens and Video Products For the purpose of helping to sanitize your Canon Camera, Lens and Video products, it is recommended that you clean parts touched with the hands such as camera grips, dials and lens exteriors.
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How to access Programs and Features (to uninstall programs) in Windows 8
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On your keyboard, hold the windows key and press " X ". Click Programs and F
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Loading or unloading a cassette into/from my camcorder Optura 50 and Optura 60
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Loading/Unloading a Cassette Optura 50 and Optura 60 Use only videocassettes marked with the logo.
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Set [WL.REMOTE] to [ON] in the menu.
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Setting [WL.REMOTE] to [ON] in the menu. appears. The wireless controller may not work properly when the remote sensor is situated under strong light sources or direct sunlight. If the wireless controller does not work after setting [WL.REMOTE
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Find the Latest Version of Canon Software for Cameras
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If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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Ordering parts for your product
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Ordering Replacement Parts The hours of operation are 9:00 A.M. to 8:00 P.M. EST from Monday to Friday. When calling, speak the term "order parts" when the speech routing system asks the reason for your call. You will immediately be routed to the Parts Desk for assistance .
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Recording Still Images on a Memory Card Optura 50
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Using the Camcorder as a Digital Still Camera - When you press the <PHOTO> button on the wireless controller, recording starts immediately. Press the <PHOTO> button fully.
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