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CMS-XML Clean and Sanitize Your Camera Equipment
Cleaning of Camera, Lens and Video Products For the purpose of helping to sanitize your Canon Camera, Lens and Video products, it is recommended that you clean parts touched with the hands such as camera grips, dials and lens exteriors.
CMS-XML Where do I download all software associated with my camera?
to find the download section for your model or view the video below. If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
CMS-XML Location of serial number for GL, XL, and XH camcorder models
Where is the serial number located? The serial number of this product may be found on the bottom of the camcorder near the tripod socket. You should record the number and other vital information in your user's manual in the space provided (normally at the bottom of one of the first few pages), and retain the manual as a permanent record of your purchase to aid identification in case of theft.
CMS-XML How to remove a tape that will not eject
My tape will not eject. How can I get it out? Once the power source is available, some models require manually unlatching and opening a cover. When the cover is fully open, the cassette tape will eject automatically after a few seconds. If the tape still will not eject, seek assistance from a Canon Service Facility.
CMS-XML Find the Latest Version of Canon Software for Cameras
If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
CMS-XML Ordering parts for your product
Ordering Replacement Parts The hours of operation are 9:00 A.M. to 8:00 P.M. EST from Monday to Friday. When calling, speak the term "order parts" when the speech routing system asks the reason for your call. You will immediately be routed to the Parts Desk for assistance .
CMS-XML How to use Tv (shutter priority) mode on the GL2.
When shooting outside on clear, bright days, the camcorder will often set a large F number to adjust the amount of light entering the camcorder, throwing the focus off. Setting a fast shutter speed or decreasing the amount of light with the ND filter can help correct this.
CMS-XML Working with files saved in HEVC format.
Preparation for Working with Files Saved in HEVC Format (Display and Saving) To work with files in the above format shot on an EOS-1D X Mark III, it is necessary to enable HEVC codec. Select the images in the main window, and in the [ Help ] menu, select [Activate HEVC codec], and follow the displayed instructions to enable it.
CMS-XML How to use an EX series Speedlite with the GL2.
The bounce flash on the 420EX and 550EX Speedlites cannot be used with the GL2. The 420EX/550EX/580EX' s multiple Speedlite control and the Speedlite Transmitter ST-E2 cannot be used with the GL2. In dark recording situations, during autofocus, a assist light may be sent out by the Speedlite to illuminate the subject while you hold the camcorder' s PHOTO button halfway down.
PDF Canon - How to use your camera or camcorder as a webcam v6b
If you happen to have an EOS camera, there is a good chance that you have a feature called “Highlight Tone Priority” built into it. This feature is usually intended to bring out details of a very white object, such as the beading of a white wedding dress. Turning it on while video conferencing or livestreaming could help when your overall scene is too bright.