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Deleting the saved state on iOS devices to troubleshoot Canon Camera Connect issues.
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At times, the Canon Camera Connect application for iOS may behave incorrectly when attempting to connect an iOS device to a camera via Wi-Fi . Deleting the app's saved state in the background can oftentimes correct this. This does not harm the app or the device and simply causes the app to launch with a default "state", which can eliminate many issues that prevent the app from connecting to the camera and performing correctly.
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Service Notice: EOS Utility/Picture Style File Registration Tool applications: USB Connection Issue on macOS 10.15.2
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Countermeasure For EOS cameras with Wi-Fi functionality, the camera can be accessed by the EOS Utility software application via a Wi-Fi connection. For details, please review the user manual.
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Wireless Speedlight Syncing Issues
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What to check if your wireless Speedlights will not stay synced with each other or with the camera
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Countries and Regions Permitting Wireless Communication Function Use
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Function Difference Between image.canon Mobile App and PC (browser) Version
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Included is a chart that outlines the functional differences between the mobile app versions and the browser version of the image.canon service.
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Speedlite EL-100 Nomenclature
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Nomenclature (1) Flash head (Light-emitting unit) (7) Power lamp (2) Optical transmission wireless sensor (8) Battery compartment cover (3) Mounting foot (9) Mode dial (4) Contacts (10) Mounting foot lock lever (5) Bounce angle index (11) Flash-ready lamp (6) Channel switch (12) Lock-release button Accessories Provided
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Clean and Sanitize Your Camera Equipment
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Cleaning of Camera, Lens and Video Products For the purpose of helping to sanitize your Canon Camera, Lens and Video products, it is recommended that you clean parts touched with the hands such as camera grips, dials and lens exteriors.
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How to access Programs and Features (to uninstall programs) in Windows 8
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On your keyboard, hold the windows key and press " X ". Click Programs and F
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Tips for shooting during winter with Canon digital cameras.
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Use a polarizing filter: A polarizing filter can help reduce glare and increase contrast in your photos. This can be especially helpful when shooting landscapes or other outdoor scenes in the winter, as the snow and ice can cause reflections that wash out the colors in your photos.
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Find the Latest Version of Canon Software for Cameras
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If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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