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Clean and Sanitize Your Camera Equipment
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Cleaning of Camera, Lens and Video Products For the purpose of helping to sanitize your Canon Camera, Lens and Video products, it is recommended that you clean parts touched with the hands such as camera grips, dials and lens exteriors.
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Canon EOS Webcam Utility: How to Stand Out in Your Video Meetings
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In this video, Sr. Pro Market Specialist Genaro will show you how you can improve the overall look of your online video meetings or online streams. Stand out in your online meetings with the help of a proper background, camera selection, and lighting.
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Where do I download all software associated with my camera?
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to find the download section for your model or view the video below. If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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How to Update and/or Verify Firmware Version on Canon Interchangeable Lens Cameras and Compact Digital Cameras
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Please click the attached PDF file below to view the instructions for updating and/or verifying the firmware version of your Canon interchangeable lens camera or compact digital camera. For additional assistance , feel free to contact Canon's U.S. support center at 1-800-OK-CANON (1-800-652-2666).
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Tips for shooting during winter with Canon digital cameras.
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Use a polarizing filter: A polarizing filter can help reduce glare and increase contrast in your photos. This can be especially helpful when shooting landscapes or other outdoor scenes in the winter, as the snow and ice can cause reflections that wash out the colors in your photos.
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Find the Latest Version of Canon Software for Cameras
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If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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How do I acclimate my camera gear when going into a cold environment?
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Keep your gear in a sealed, airtight bag while it's inside. This will help prevent moisture from forming on your gear when you take it outside.
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RAW images cannot be opened on a computer (Interchangeable-lens Digital Cameras)
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2. Do you have the latest Digital Photo Professional? If you already have Digital Photo Professional installed on your computer, go to the toolbar and select [ Help ], then select [About] to confirm the version of your software.
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The camera does not detect the memory card
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5. In the event that you suspect an issue with the camera itself, then it will be necessary for you to contact an authorized Canon service center for assistance .
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Working with files saved in HEVC format.
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Preparation for Working with Files Saved in HEVC Format (Display and Saving) To work with files in the above format shot on an EOS-1D X Mark III, it is necessary to enable HEVC codec. Select the images in the main window, and in the [ Help ] menu, select [Activate HEVC codec], and follow the displayed instructions to enable it.
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