An error code or message may appear on your product for different reasons. Please see the information information below regarding your specific error code that will explain the cause and provide you with the necessary steps for how to proceed.
Battery Information Battery information is also displayed when an optional Battery Grip BG-R10 is used. If a battery communication error message is displayed, follow the instructions in the message.
When running Digital Photo Professional on Windows, some users have experienced runtime errors when running recent versions of the application. Please see the temporary solution below, which can be utilizied until an update is available for DPP.