An error code or message may appear on your product for different reasons. Please see the information information below regarding your specific error code that will explain the cause and provide you with the necessary steps for how to proceed.
When running Digital Photo Professional on Windows, some users have experienced runtime errors when running recent versions of the application. Please see the temporary solution below, which can be utilizied until an update is available for DPP.
In the unlikely event that an error occurs during the firmware update, please remove the battery and stop the update procedure. Check the remaining battery level and the firmware on the card, and if there are no problems, start over the procedure from the beginning.