Possible issues and resolutions If you have multiple memory cards, initialize another memory card and take some test shots. If images can be played back normally, the card that shows the error message may be malfunctioning. Try reformatting the faulty memory card to solve the issue.
When running Digital Photo Professional on Windows, some users have experienced runtime errors when running recent versions of the application. Please see the temporary solution below, which can be utilizied until an update is available for DPP.
Overcoming Compatibility Issues Check to make sure the issue is not with the camera itself by testing the memory card that came with the camera to make sure it is still functioning normally. If it also is causing a Memory Card Error or malfunction it is possible that the camera requires service.
In the unlikely event that an error occurs during the firmware update, please remove the battery and stop the update procedure. Check the remaining battery level and the firmware on the card, and if there are no problems, start over the procedure from the beginning.
