When viewing the e-Manual, and error message reading " Error loading XML..." (the content of "...." varies according to the displayed screen) may be displayed, or certain parts of the screen may not be displayed. In these cases perform the following operations. Doing so may enable the e-Manual to be displayed properly.
The Processing/Data indicator lights when any job is being processed. If the Processing/Data indicator remains lighting up or blinking, and the Error indicator is also blinking with an error message on the display, check the following.
Re-install the toner cartridge. If re-installing the toner cartridge fails to clear the error message , the toner cartridge may be faulty. Contact the store where you purchased the toner cartridge or consult the Canon Customer Help Center.
Result "OK" indicates that the transmission was completed successfully while "NG" and three digits (an error code ) indicates that the transmission failed (see the "e-Manual" (HTML manual) in the DVD-ROM supplied with the machine). Department ID
The second or subsequent documents may not be scanned, or an error message may be displayed depending on the application. In such a case, place and scan one document at a time.
