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MF Scan Utility Error Messages - imageCLASS products
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This chart contains a list of error codes , the associated error message and solutions the Canon MF Scan Utility may give.
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Error Messages About Wireless LAN Connection (MF249dw / MF247dw)
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"Error Loading XML" when trying to view the e-Manual
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When viewing the e-Manual, and error message reading " Error loading XML..." (the content of "...." varies according to the displayed screen) may be displayed, or certain parts of the screen may not be displayed. In these cases perform the following operations. Doing so may enable the e-Manual to be displayed properly.
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If You Cannot Send a Fax
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You cannot send a fax. An error message appears on the display when you send faxes.
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The Processing/Data Indicator Remains Lighting Up or Blinking
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The Processing/Data indicator lights when any job is being processed. If the Processing/Data indicator remains lighting up or blinking, and the Error indicator is also blinking with an error message on the display, check the following.
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Setting RX Result Report to Print Automatically
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Result "OK" indicates that the transmission was completed successfully while "NG" and three digits (an error code ) indicates that the transmission failed (For details, see the "User's Guide" from the Canon website (canon.com/oip-manual)). Related Info Setting Activity Reports to Print Automatically
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Printing Reports and Lists
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Result "OK" indicates that the transmission was completed successfully while "NG" and three digits (an error code ) indicates that the transmission failed. Sent/Error
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Wireless Setup for the imageCLASS MF249dw, MF247dw, MF269dw, MF267dw, MF269VP - Selecting a Wireless Router (Windows) (Video)
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NOTE If an error message is displayed during setup Tap <Close>, check whether the network key is correct, and return to step 5.
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Wireless Setup for the imageCLASS MF249dw, MF247dw, MF269dw, MF269VP, MF267dw - Selecting a Wireless Router (Macintosh) (Video)
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NOTE If an error message is displayed during setup Tap <Close>, check whether the network key is correct, and return to step 5.
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If You Cannot Receive a Fax
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Check the display for an error message .
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