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Resolve Alarm Lamp Errors on the Pro9000 Mark II
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Understand and resolve the flashing alarm lamp errors on your PIXMA Pro9000 Mark II printer.
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Error Lamp Flashes Orange Pro9500 Mark II
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Alarm Lamp Flashes Orange When a printer error occurs, the Alarm lamp flashes orange as shown below. The number of flashes indicates the type of error that has occurred. Count the flashes and take the appropriate action to correct the error.
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Support Code 1317 Appears - TC-20 / TC-20M
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Cause Paper loaded crooked was detected when the paper was advanced .
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Support Code 1024 Appears (Roll Paper is Empty) - TC-20 / TC-20M
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Cause Roll paper is empty. There is remaining roll paper, but because it could not be advanced , it could not be detected.
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Hardware error. xxxxxxxx-xxxx (Here, x represents a letter or number) Turn off printer, wait, then turn on again. (iPF6100/iPF610/iPF710)
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Hardware error. xxxxxxxx-xxxx (Here, x represents a letter or number) Turn off printer, wait, then turn on again. (iPF6100/iPF610/iPF710) Turn off the printer and wait at least three seconds before restoring power. However, keep the printer off and remove the roll if the last portion of roll paper was used during a print job and paper could not be advanced because the trailing edge is taped to the roll. If tape and the Belt Stopper have not been removed from inside the Top Cover , turn off the printer, open the Top Cover , and remove the tape and Belt Stopper before restoring power.
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Support Code 88 Appears When Attempting to Print (Mac)
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In the Print dialog, click on the Pop-up menu (this will usually show the name of the program that you are printing from). In the Pop-up menu, click Advanced Paper Settings If you are using macOS 13, Advanced Paper Settings
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Support Code 2115 (Paper Setting Mismatch for Manual Feed Tray) - PRO-300
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Cause Paper size: A4 Paper type: Photo Paper Plus Glossy II A Paper information for the manual feed tray
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Support Code 2103 Appears (Printer Can't Detect the Paper Size) - PRO-300
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When printing by other methods: , Paper-related settings , Advanced paper settings in this order, select the paper type, and then set Detect paper width
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Support Code 2115 Appears (Paper Setting Mismatch Between Computer and Printer) - PRO-200
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Cause Paper size: A4 Paper type: Photo Paper Plus Glossy II A Paper information for the top feed
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Support Code 1062 (Paper Size Setting Mismatch) Appears - PRO-200
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When printing by other methods: , Paper-related settings , Advanced paper settings in this order, select the paper type, and then set Detect paper width
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