In the environment that AMD USB Audio Driver Filter is installed in Windows Vista (pre-installed in some commercially available PCs), the printing function is not enabled. Some customer may experience that the Push-scan function is not enabled. Please see below for assistance. Important: When trying to perform printing, the message "Collecting printer status." is displayed in the Status Monitor, then the error message "Print data cannot be sent because of the current printer status" follows.
You can confirm the status of each ink tank on the printer status monitor (Windows). An error message may appear while printing. Confirm the message and take an appropriate action.
Printing Errors An error message appears if an error occurs for some reason during the printing process. Select [Stop] or [Continue] and press the <SET
Please update your computer to macOS 10.12.1 and install the latest CUPS printer driver for your printer to correct the issue described in this article. If you do not wish to update your OS to 10.12.1, please follow the steps below to print correctly if a "Filter failed" error occurs.
