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PIXMA / MAXIFY Products: Windows 10 / Windows 11 on ARM-Based Computers
FAX ... you require additional help , please create ... Or if you still need help , visit our Canon Community by clicking the button below to get answers: ________________________________________________________________________ ...
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Find Canon models compatible with Mac OS X 10.9 (Mavericks)
Learn which Canon printers, scanners, and faxes are compatible with Macintosh OS X 10.9 (Mavericks).
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Clean and Sanitize Your Printer and Scanner Equipment
Cleaning of Printer and Scanner Products For cleaning and to help sanitize Canon PIXMA, MAXIFY, WG-Series and Finetech Printers as well as CanoScan Scanners, we recommend the following. You will need 70-80% isopropyl or ethyl alcohol and a soft lint-free cloth.
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Types of Cables and Their Connectors
Power Cable If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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Information on Windows 10 and Older Printer / Scanner Models
There are numerous options available if you chose to upgrade your Canon product to a Windows 10 compatible model. For assistance , please contact us at 1-877-359-6780 from 8:00 a.m. until midnight EST to speak with a Canon Upgrade Program representative.
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Ordering parts for your product
Ordering Replacement Parts The hours of operation are 9:00 A.M. to 8:00 P.M. EST from Monday to Friday. When calling, speak the term "order parts" when the speech routing system asks the reason for your call. You will immediately be routed to the Parts Desk for assistance .
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Use the Image Capture Driver for Scanners on a Mac
Launch Apple Image Capture Select Print & Fax in the System Preferences window.
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Resolve USB Connection Issues in Windows 11 - PIXMA / MAXIFY / PIXMA / iPF PRO / CanoScan
Printer Driver Remove and reinsert the USB cable. However, please note that when installing drivers for printers with faxing capabilities that the installer may not proceed.
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Resolve Printer Software or Installation Issues on Your Computer
How to restart your computer If system trouble prevents a restart, use the power switch to turn the PC off, wait a few moments and turn it back on. If you still can't restart the PC, refer to the computer's manufacturer for help .
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Delete file found in Network Shortcuts folder for "(Program) stopped working" and similar messages
My Web Sites on MSN If file (or icon) My Web Sites on MSN is found in the folder listed below, delete it.* *You may need to view hidden files in order to verify whether or not the file is on your system. For information check Windows Help and Support
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