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Clean and Sanitize Your Printer and Scanner Equipment
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For cleaning and to help sanitize Canon PIXMA, MAXIFY, WG-Series and Finetech Printers as well as CanoScan Scanners, we recommend the following. ... Turn the device’s power off and unplug from power source and/or remove the battery (for mobile printers).
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Cleaning Guidelines for imageFORMULA Document Scanners
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scanner? We can help . Watch our video to learn the dos and don'ts.
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How to Access the Windows 10 Device Manager
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button, or hold the Windows key on the keyboard and press X Click Device Manager
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Information requested by CEI for ICS scanning issues
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have had quite a few recent reports of TWAIN/ISIS errors when scanning with our ICS products. CEI has asked us to perform specific tasks in order to help them determine the issue.
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Why are some of the driver settings grayed out on my DR-G2xx0 Series Scanner?
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Contrast Detect automatically O Black and White O Error Diffusion O Advanced Text Enhancement X Advanced Text Enhancement II O Active Threshold O 256-level Gray O 24-bit Color O (O: Available for setting, X: Not available for setting, or auto)
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Cleaning the Scanning Glass, Roller, and Pad (DR-Gxxxx series scanners)
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Cleaning the Scanning Glass, Roller, and Pad Scratches on the scanning glass may cause spots or streaks on scanned images, as well as feeding errors. If you find a scratch on the scanning glass, contact your local authorized Canon dealer or service representative to have the glass replaced.
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macOS 11 (Big Sur) support for imageFORMULA scanners
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NA10 It is important to note that all 4 of the following softwares must be updated in order to enable WiFi on macOS 11: - CaptureOnTouch
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Differences between CaptureOnTouch Pro and CaptureOnTouch Standard
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VRS TWAIN Driver Support - Kofax VRS CaptureOnTouch Job Tool - Mobile application for the NA10/WA10 Network Adapters Additional Support Products - Support for the DR-X10C/DR-X10C II Common Driver
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