Serial Number
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On the HOME screen, select Setup
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Select System information
The Serial Number will be listed among the System Information items.
*Alternatively, the serial number can be found on a white sticker on the back of the machine. "Serial Number" is printed on the top line, with a barcode below that and the serial number below the barcode. The serial number consists of 4 alpha characters followed by 5 digits, for example, ABCD12345
Please note that AZDK is part of the FCC information and is not the serial number for your printer.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
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