Learn how to remove a paper jam inside the PIXMA TR4520.
Solution
The following instructions will show you how to remove a paper jam from inside your printer.
Before you begin
If you turn off or unplug the printer you may stop a fax in progress or delete any faxes stored in the printer's memory.
Make sure all faxes are sent or received before you turn the printer off. Tap Power to turn off the printer.
If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
If paper becomes jammed when, tap Stop before you turn off the printer to remove the paper.
Remove paper jam
Watch the video to learn how to remove the paper jam or follow the written instructions below.
Written instructions
Turn off the printer and unplug it.
Open the paper output cover and remove any paper from the cassette.
Do not touch clear film (A), you could damage the printer if you touch or scratch this part with paper or your hand.
Check to see if paper is under the ink cartridge holder.
If the paper is under the cartridge holder, hold the top and slide it slowly to the far right or left to remove the paper.
Hold paper firmly in both hands.
Slowly pull out paper carefully so it does not tear.
Make sure all the paper is removed.
If the paper tears when you pull out it, a bit of paper may remain in the printer. Check the following to remove any remaining paper.
Under the ink cartridge holder.
The left and right empty spaces (B) in the printer.
Close paper output cover.
Plug printer back in and turn it on.
All jobs in the print queue are canceled.
When you reload the paper, make sure to load it correctly. If a paper jam message appears on the printer's LCD or your computer screen, there may be some paper still inside the printer. Check the printer again for any bits of paper that remain.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
If you turn off or unplug the printer you may stop a fax in progress or delete any faxes stored in the printer's memory.
Do not touch clear film (A), you could damage the printer if you touch or scratch this part with paper or your hand.
