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Download Canon Printer Drivers and Software (TEXT) (VIDEO)

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TitleDownload Canon Printer Drivers and Software (TEXT) (VIDEO)
URL NameART116480
Description

Find out how to download drivers and software from the Canon USA website.

If you are looking for a driver or related software, please search for your model on the Software & Downloads page. 

Note These instructions apply to all common computer operating systems.

Solution

In order to use your printer and scanner properly, you need to install the drivers and software that allow it to work with your computer.

In this article we will show you how to find the driver/software needed for your operating system.

Whether you have a new printer or computer, an updated operating system, or for some reason your printer and computer are no longer able to communicate, updating or reinstalling your drivers may be helpful.

To utilize all functions of your printer/scanner, the Canon software for your model may be necessary. Instructions on how to find these are below.

 

Instructional Video
 The following video will walk you through the process.

 

 

Detailed Instructions

Step 1: Find Your Printer on Canon's Support Site

  1. Go to the Canon U.S.A. Support Page.

  2. Enter your Canon printer model in the box. Make sure you enter the model number exactly as it appears on your printer.

  3. Select your model from the dropdown list. This will take you to the support page for your printer.

    Type the model name of your product, then click on its listing below the text entry field

  4. Your computer's operating system will be detected automatically. If it's incorrect, select it from the dropdown menus.

 

Step 2: Download What You Need

The support page for your printer will appear. Select the Software & Drivers button.

Figure: Software & Drivers button outlined in red

Most users will need two downloads.

  • Printer Driver

    This is required to print, scan*, and fax*.

    *If applicable

  • Optional software, such as scanning software, photo printing software, firmware, or user manuals.

 

Your computer's operating system will be automatically detected. If it is not, select it from the dropdown menus.

  1. Select All, Drivers, or Software & Utilities for Download Type.

  2. Choose the Download button to the right of the software or driver file you wish to download.

    Note Your software list may vary from the example you see here.

    Figure: Download button to the right of the Print Driver and Scan Utility Installer outlined in red

Note You may need to scroll down and choose the Load More button to expand the list to find the file you want.

Figure: Load More button outlined in red

  1. Once the download is complete, double-click on the file from the download location.

 

Special exceptions for Mac Users

  • If you use a Mac®  and have certain PIXMA TS, TR or CanoScan models, drivers aren't available because they use AirPrint technology for printing / scanning.

  •  Mac users will need to double-click the .PKG file which appears after double-clicking the downloaded file.

Quick Menu.pkg icon


Step 3: Install the Driver and / or Software

  1. Run the installer:

    • Windows: Launch the .exe file and follow the prompts.

    • macOS: Open the .dmg, then run the .pkg.

  2. Connect your product via USB, or follow the on-screen prompts to connect via Wi-Fi or Ethernet.

  3. Continue through the installation process until it has finished. The drivers and / or software will be ready for use.

 

Step 4: Confirm Everything Works

  • Print a test page: Ensures driver and connection are working.

  • Open optional software: Try scanning or other feature-specific tools.

  • Firmware check (if downloaded): Ensure the device is up to date.

 

Troubleshooting Tips

  1. If installing drivers on a Windows PC, make sure that any older drivers for your product have been removed first.

  2. If you aren't seeing a driver for your product, make sure you are selecting the correct operating system.

  3. If installation fails, run the installer as an administrator (Windows), or ensure that you are using a user account with proper privileges (macOS).

  4. If you are using your product via USB and your computer is not detecting it, try another USB port directly on your computer. Make sure the product is powered on. If using your product on a network, make sure that that any installed security software is not blocking ports that your product uses.

 

 

Tips for a Seamless Experience

 

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
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